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FIX: Microsoft Teams notifications won’t go away1
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If you find that a Microsoft Teams pop-up notification won’t go away no matter what you try, you have to know you are not the only one experiencing this issue.
A number of people have reported the same issue, on different system setups, and with different versions of the software.
In some cases, users were so frustrated by this problem that they ended up re-installing their Windows 10 systems, just to see that the issue still arises.
Here is what one user had to say about encountering this problem on the Microsoft forums:
I have a notification badge on my Teams desktop application which won’t go away. There are no new messages or items anywhere, it’s just a (1) badge with nothing behind it. I think the issue was caused when a password change caused my teams to log me out while reading a new message. I tried restarting my computer as well as reinstalling teams. The phone app doesn’t display the notification, only desktop, and browser.
We will explore the best ways to deal with this issue and get rid of that annoying empty notification from Microsoft Teams. Read on to find out more.
What to do if Microsoft Teams notifications won’t disappear 1. Reset your Microsoft Teams notifications
Open up Microsoft Teams and navigate to the Settings.
Turn off all notifications settings.
If this method didn’t manage to solve your issue, please try the next one.
2. Clean Microsoft Teams cachesFor some unknown reason, the cache for your Microsoft Teams app are spread across your hard drive.
Navigate to these locations and delete all files in the folders to clear the cache:
%AppData%MicrosoftTeamsapplication cachecache %AppData%MicrosoftTeamsblob_storage %AppData%MicrosoftTeamsdatabases %AppData%MicrosoftTeamscache %AppData%MicrosoftTeamsgpucache %AppData%MicrosoftTeamsIndexeddb %AppData%MicrosoftTeamsLocal Storage %AppData%MicrosoftTeamstmpNote: Use CCleaner to clear all caches from your browsers. If you’re not sure how. you can have a look at this guide.
USEFUL GUIDE: How to blur backgrounds in Microsoft Teams
3. Use the Alt+Tab method to close the notification 4. Delete the app and reinstall itTo delete Microsoft Teams:
Wait for the process to complete.
To reinstall Microsoft Teams:
Download the latest version of the app.
Run the installer and complete the process.
5. Change the app settings
Open Microsoft Teams and navigate to the settings window.
Disable the option Continue running app.
Restart the app for the changes to take effect.
Conclusion
In today’s guide, we explored the best troubleshooting methods to get rid of the Microsoft Teams empty notification that won’t go away.
We hope the methods we presented here managed to solve your problem.
How do I change the notification sound for Microsoft Teams?
Windows 10 users cannot currently choose what type of sound plays for notifications. This option is available only on Android.
How do I get notifications for Microsoft Teams chat?
To receive notifications from the Microsoft Teams chats you’re involved in, navigate to your team’s channel, select More Options and then Channel notifications. Now, select chats are the type of activity you want to receive notifications from.
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